Check the lot number on your carton or device to see if your EpiPen®
Auto-Injector is affected by the recall.
If your EpiPen®
Auto-Injector has been recalled, contact Stericycle at 877-650-3494
to obtain a voucher code for your free replacement product. Stericycle also will provide you with a pre-paid return package to ship the product back to Stericycle.
Visit your pharmacy with your voucher information to redeem your free replacement.
Send your recalled product to Stericycle. Do not return any devices affected by the recall until you have your replacement in hand.
Stericycle’s hours of operation are Monday-Friday 8 a.m.-10 p.m. ET, and Saturday and Sunday 8 a.m.-8 p.m. ET.
(last updated April 19, 3:30 PM ET)
Replacement and Return Instructions