Update on Meridian’s Voluntary Worldwide Recall of EpiPen® Auto-Injector
If you think you may be impacted by this recall, please follow these steps: 


STEP 1: Check the lot number on your carton or device to see if your EpiPen® Auto-Injector is affected by the recall. 

STEP 2: If your EpiPen® Auto-Injector has been recalled, contact Stericycle at 877-650-3494 to obtain a voucher code for your free replacement product. Stericycle also will provide you with a pre-paid return package to ship the product back to Stericycle.

STEP 3: Visit your pharmacy with your voucher information to redeem your free replacement. 

STEP 4: Send your recalled product to Stericycle. Do not return any devices affected by the recall until you have your replacement in hand. 
 

Stericycle’s hours of operation are Monday-Friday 8 a.m.-10 p.m. ET, and Saturday and Sunday 8 a.m.-8 p.m. ET. 


(last updated April 19, 3:30 PM ET)


Replacement and Return Instructions
Recalled Lots in U.S.

IMPORTANT NOTE: The NDC on the box ends with “2” because it contains two EpiPen Auto-injectors. The NDC on the individual EpiPen within the box has an NDC ending in “1.”
  • Product Replacement Voucher Program

     
     
    Stericycle will provide you with a voucher code to redeem a free replacement product. If you called before Monday, April 3, Stericycle will follow-up with your voucher code via phone or email beginning Tuesday, April 4.

    Each voucher is valid for one EpiPen 2-Pak or EpiPen Jr 2-Pak, or one of Mylan’s authorized generic for EpiPen 2-Pak or EpiPen Jr 2-Pak. Stericycle will issue one voucher for every two-pack that needs to be replaced. Each two-pack carton contains two auto-injectors.

    After you have received your voucher, follow these steps:
    STEP 1: Call your pharmacy to inform them that you have a voucher for your free replacement of the product.
    STEP 2: Confirm with your pharmacy that you have a fillable prescription for EpiPen or Mylan’s authorized generic for EpiPen on file.
    STEP 3: Confirm that the pharmacy has the medication in stock. 

    Patients may receive either EpiPen Auto-Injector or Mylan’s authorized generic for EpiPen Auto-Injector at the pharmacy as a replacement based on availability. The authorized generic has the exact same drug formulation, has the exact same operating instructions and is therapeutically equivalent to EpiPen Auto-Injector, and may be substituted for EpiPen Auto-Injector. 

    Mylan is committed to replacing recalled devices at no cost and Mylan would like to reassure patients that there will be no additional replacement-related financial burden to them as a result of this recall.
     
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    Product Return Process

     
 
If you are in possession of a recalled product, call Stericycle at 877-650-3494 to provide you with a pre-paid return package to ship the product back to Stericycle.

IMPORTANT: Do not return any devices affected by the recall until you have redeemed your free replacement from your pharmacy and have your replacement in hand.